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A third of UK businesses on Google Maps have no working website

TechRadar reports that many UK companies listed on Google Maps send customers to broken or missing websites, with salons among the worst affected.

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Published 1 min read

Illustration of a phone showing a Google Maps business listing with a broken website link

Key takeaways

  • A third of UK businesses on Google Maps have no working website, according to TechRadar.
  • Many businesses with websites struggle to keep them current.
  • Salons are the worst offenders among UK businesses on the platform.

Dead ends for customers

According to TechRadar, a third of UK businesses listed on Google Maps have no working website. Many of those that do have a site are struggling to keep it up to date.

The report says customers who tap through from a Google listing often reach a dead end. Salons are described as the worst offenders among the businesses affected.

Why it matters

Illustration: Google logo, Google Maps logo, pin, internet and the labels Google Maps, UK Businesses, Small Business

Google Maps listings are often the first point of contact between a small business and a potential customer. If the linked website is missing or broken, that first impression is lost.

The figures come from TechRadar's report published on 12 November 2026. Further detail on the underlying survey was not included in the material available for this brief.

Sources

  1. A third of UK businesses on Google Maps have no working website — and many of those that do are struggling to keep them up to dateTechRadar

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